Question 1

What can I find at ASTAMALL?

Accepted Answer

Our collection includes 13 products across Skincare, Health Foods and Health Supplements: skincare and lip essentials, collagen drinks, probiotic coffees and nutritional capsules. Product details are translated from NAFU LIFE. Malaysian prices for all products are to be confirmed.

Question 2

Where can I read the full ingredient lists?

Accepted Answer

Our ingredient library introduces featured ingredients. Full product ingredient lists are awaiting final label confirmation and will appear on each product page before purchase.

Question 3

What is Asta-S?

Accepted Answer

Asta-S is a Taiwan-developed free-form astaxanthin technology featured within selected ASTAMALL formulas. Technical performance descriptions are attributed to the ingredient developer and are pending documentation review.

Question 4

Can I place an order now?

Accepted Answer

Not yet. You can explore the collection and try the cart, but this is a storefront preview. Prices and live ordering are not available.

Question 5

Which payment methods will be available?

Accepted Answer

The checkout preview shows Visa, Mastercard and bank transfer as planned methods. No gateway is connected and no payment is collected.

Question 6

Where will you deliver, and how long will it take?

Accepted Answer

Malaysia is our initial market. Delivery coverage, charges and timeframes are awaiting confirmation. They will be published before live orders open.

Question 7

What is the returns policy?

Accepted Answer

The returns and refund policy is awaiting approval. We will publish eligibility, timeframes and instructions before accepting orders.

Question 8

How can I contact ASTAMALL?

Accepted Answer

Email astamall92@gmail.com. You can also find us on Instagram and TikTok at @astamall92.

Help & FAQ

Still curious?